COVID-19

CREATING A SAFE ENVIRONMENT

We’d like to thank you all for your support and kindness during this time. It’s been wonderful to be able to welcome you back and hear your positive experiences and how you’ve felt taken care of.

Our priority will always be the safety of our team and customers. We have worked hard to create an environment to ensure everyone’s safety, so you can relax knowing that every measure will be in place to allow you to enjoy your experience, along with the high level of service you’ve come to expect.

PREPARING FOR YOUR VISIT

Before visiting the salon please follow the guidelines outlined here:

PLEASE ENSURE YOU HAVE NO SYMPTOMS – It’s essential you don’t have any of the COVID19 symptoms outlined by the NHS (high temperature, new, continuous cough, loss or change to your sense of smell or taste). If you feel unsure please contact 111.

LIMIT THE ITEMS YOU BRING – Please don’t bring any unnecessary personal items such coats and bags (that can’t remain with you) into the salon. If you do need to, please bring a bag to store your items, which can be kept with you under your chair.

WEARING A MASK – Please bring a protective mask or face covering. Wearing a face covering in the salon is compulsory.

ARRIVING AT THE SALON

ARRIVE ON TIME – Please arrive at your chosen salon at the precise time of your appointment. A member of our team will greet you at reception and explain the processes that are in place. You may be asked to briefly wait outside, should numbers inside the salon be at capacity.

LIMITING THE NUMBER OF GUESTS – Unfortunately we are not able to accommodate additional guests at this time, so please come alone to your appointment, unless you need to be assisted by a carer.

Whilst we love spending time with you, in the current climate we have to ask you to only stay in the salon for the duration of your appointment, in order to ensure we maintain the social distancing rules by limiting the number of people in the salon at any one time.