TERMS & CONDITIONS

COVID-19 UPDATE

At the Salon we are going to continue with our COVID-19 Safe arrangements to keep our Staff and Clients as safe as possible. In line with Government guidance, the wearing of face coverings inside the salon is not compulsory but will be a choice that is encouraged. Our therapists have expressed their desire to continue using Protective Face Masks which we respect and agree with. Our QR Codes will remain visible for those wishing to use them.

CREATING A SAFE ENVIRONMENT

We’d like to thank you all for your support and kindness during this time. It’s been wonderful to be able to welcome you back and hear your positive experiences and how you’ve felt taken care of. Our priority will always be the safety of our team and customers. We have worked hard to create an environment to ensure everyone’s safety, so you can relax knowing that every measure will be in place to allow you to enjoy your experience, along with the high level of service you’ve come to expect.

PREPARING FOR YOUR VISIT

Before visiting the salon please follow the guidelines outlined here:

PLEASE ENSURE YOU HAVE NO SYMPTOMS – It’s essential you don’t have any of the COVID19 symptoms outlined by the NHS (high temperature, new, continuous cough, loss or change to your sense of smell or taste). If you feel unsure please contact 111.

LIMIT THE ITEMS YOU BRING – Please don’t bring any unnecessary personal items such coats and bags (that can’t remain with you) into the salon. If you do need to, please bring a bag to store your items, which can be kept with you under your chair.

ARRIVING AT THE SALON ARRIVE ON TIME – Please arrive at your chosen salon at the precise time of your appointment. A member of our team will greet you at reception and explain the processes that are in place. You may be asked to briefly wait outside, should numbers inside the salon be at capacity.

LIMITING THE NUMBER OF GUESTS – Whilst we love spending time with you, in the current climate we have to ask you to only stay in the salon for the duration of your appointment.

Appointment reminders & Confirmations

Clients will be asked to confirm that they will not visit the salon if they have experienced any cold or flu-like symptoms, have travelled to a Red listed destination outside of the country, or been in contact with anyone affected by COVID-19 in the 14 days previous to the appointment.

PATCH TESTING

As with all our current fully Licenced and compliant services at Rehab Beauty, we want you to enjoy your treatment in safety.

Patch testing is a key part of most beauty treatments. Changes regarding medical conditions, new medication, pregnancy, COVID-19 1st & 2nd vaccinations to name but a few factors that make our bodies react differently to beauty products and are all factors where new patch tests are required to safeguard against an adverse reaction.

We take them seriously enough to invite you in for free patch testing regardless of a booking. Just give the Salon a call and arrange yours. 01159 811669

Patch Tests are Required:

  • If you are new customer, having treatments with us for the first time
  • If you have had treatments with Rehab Beauty but you have not had treatments for 6 months
  • If anything in your medical history has changed since your last visit, including 1st & 2nd COVID-19 vaccinations.

Patch test Required 48 hours prior to treatment-
Follow this link to book your patch test http://phore.st/rfMRAl

If you have not attended the salon for a patch test 48 hours prior to your treatment your appointment will be cancelled and Rehab Beauty’s Cancellation policy will apply.

Please note any patch test is not 100% conclusive- This will be explained you by your therapist on the day of your patch test.

Consultation & aftercare

HEALTH

Please disclose any medical conditions or pregnancy prior to treatment (specifically those which include a tint) Please note some eye treatments will require the removal of contact lenses.

CANCELLATION POLICY

Cancellations less than 48 hours before appointment will be charged.

DEPOSITS

Will be taken for 2hr treatments & first time bookings Deposits will be taken for online bookings

PARKING

Please always respect resident’s access

GIFT CARDS

Gift cards are available for all treatments in salon and on-line.

PRIVACY POLICY

There is a data protection officer/data owner for the organisation. You can contact the data protection officer/data owner by sending an email to info@rehab -beauty.co.uk or writing to 54 Henry Road, West Bridgford, Nottingham NG2 7NB.

Treatcard policy

These terms and conditions, together with our Privacy Policy, apply to the Rehab Beauty Ltd Programme (“the Programme”) and any participation in the Programme constitutes acceptance of them. The treat card key fobs, and points, in whatever form, are issued by and remain the property of Rehab Beauty Ltd (“RBL”)which may, at any time, terminate the Programme or alter or amend the conditions of operation of the Programme.

Full details can be obtained by sending an email to info@rehab -beauty.co.uk or writing to 54 Henry Road, West Bridgford, Nottingham NG2 7NB.